Review Highlights

    Location & Hours

    Map

    Westminster Pier

    Victoria Embankment

    London SW1A 2JH

    United Kingdom

    Westminster

    Mon

    • 8:00 AM - 7:00 PM

    Tue

    • 8:00 AM - 7:00 PM

    Wed

    • 8:00 AM - 7:00 PM

    Thu

    • 8:00 AM - 7:00 PM

    Open now

    Fri

    • 8:00 AM - 7:00 PM

    Sat

    • 9:00 AM - 5:00 PM

    Sun

    • 9:00 AM - 5:00 PM

    Amenities and More

    Recommended Reviews

    Photo of Username
    Username
    Location
    0
    0
    Choose a star rating on a scale of 1 to 5
    • 1 star rating
      Not good
    • 2 star rating
      Could’ve been better
    • 3 star rating
      OK
    • 4 star rating
      Good
    • 5 star rating
      Great
    Start your review of City Cruises

    Overall rating

    118 reviews

    5 stars

    4 stars

    3 stars

    2 stars

    1 star

    • Photo of Dorothy G.
      Dorothy G.
      La Paloma, Tucson, United States
      4
      60
      143
      28 Dec 2022

      We were greeted with a glass of sparkling wine which was nice. The bread and butter was good, as was the salmon pate appetizer. The main plate was mediocre at best with very dry turkey and bland gravy. The quantity was generous with baked root vegetables, fried potatoes, sausage wrapped in bacon and dry stuffing balls. There was a side of cranberry relish.

      Christmas day turkey lunch.
      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Julius G.
      Julius G.
      Arcadia, United States
      0
      56
      31
      17 Apr 2023

      Go for the Tower Bridge at night. The food is so-so.
      Parma ham wrapped chicken breast was over cooked, the fresh vegetables were blanched right.
      The potatoes were a little under cooked. We had an entertainer who sang karaoke songs and we ended up dancing at the front of the boat.
      Go up top deck for breathtaking views of the Millennium Bridge, the Tower Bridge, and the river views of Paris at night.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Jennifer D.
      Jennifer D.
      Swampscott, United States
      1
      83
      4
      27 Jun 2023

      We were on this as part of a package deal with Big Bus; we later used again to get to Greenwich. So two separate tours...both excellent. Live guides provide commentary that is witty, relatable, and informative. There are snacks and bathrooms. What more could we need? It's warm inside on hot days; outside is lovely. We thoroughly enjoyed, and the teen in our group was much more engaged with the live commentary (laughing along, swiveling his head in all directions to see what was being pointed out to us) than he was with any recorded devices we experienced in so many aspects of our London trip.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Henry T.
      Henry T.
      San Diego, United States
      176
      736
      336
      16 Aug 2022

      Really neat boat tour that goes along the Thames and visits nearly every major sight along both sides of the river. We took the tour until it dropped us off at the Tower of London. We went to see that place, took a picture in front of the Tower Bridge, then took the boat back to Westminster Pier. It was a cool experience except for the dreary, chilly December weather.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Paul A.
      Paul A.
      San Francisco, United States
      0
      32
      29
      19 Sept 2023

      We did the Afternoon Tea on the Thames with City Cruises London. On the positive side the tour was on time and seating was organized. The food was well prepared. The crumpets and deserts were the highlights. Unfortunately the staff was highly unorganized. Two tables including ours were not provided any tea! We had to track down the staff as we realized everyone around us was well into their meals. We had a reservation for four and when the staff realized their mistake they proceeded to bring us only two orders of tea. Very frustrating and disappointing. I would look into another tour company for your afternoon tea cruises.

      Helpful 0
      Thanks 0
      Love this 0
      Oh no 0
    • Photo of Karen C.
      Karen C.
      Sacramento, United States
      6
      524
      84
      4 May 2022

      Very cheesy cheapy cruise. Cheap wine. Cheap food. It's a tourist trap. Very expensive for what you get.

      Helpful 1
      Thanks 1
      Love this 1
      Oh no 0
    • Photo of Joanna T.
      Joanna T.
      Wauwatosa, United States
      527
      3107
      4215
      3 Jun 2019

      A City Cruise was one of the things included on our London pass and it was a great way to see the city on a sunny afternoon.

      This boat company stops at Westminster, Tower Bridge and Greenwich. You can get on/off wherever and whenever you like with a day pass. We took the boat all the way down to Greenwich (takes an hour or so) - along the way you'll see Canary Wharf, a bunch of repurposed warehouses and perhaps some celebrity homes.

      We hopped out at Greenwich and spent a few hours exploring - there's the Cutty Sark, a nice market and the Royal Naval College & Observatory, plus the cute town center itself. If you do this make sure you arrive in plenty of time to get the boat back as they do get crowded and definitely know when the last boat leaves.

      On board, each boat varies in terms of seating (some have an upper deck, etc). All have a bar (yay!) and toilets. Staff were generally very nice too!

      Helpful 9
      Thanks 0
      Love this 5
      Oh no 0
    • Photo of Vivienne C.
      Vivienne C.
      Manhattan, United States
      441
      1202
      1641
      19 May 2019

      City Cruises is one of the many boating companies operating on the James river which visits various places, from the London Tower all the way to Greenwich. Decided to come here with the London Pass and it was a phenomenal experience.

      The boat itself is double deckers. The top floor had open viewing so it can get a bit chilly at times because of the wind. The bottom floor, depending on the boat you were on, was fairly new and had an abundant of seating. There is a tour guide who will talk about all the major attractions in English on the ride. The information itself is actually pretty good and entertaining and helps you really understand the life next to the James river. They also introduce a variety of stuff from celebrity houses to house prices to famous landmarks.

      Amazing transportation with an amazing tour guide equals to an amazing experience. Highly recommend! Also the views don't hurt either.

      Helpful 6
      Thanks 0
      Love this 5
      Oh no 0
    • Photo of Rizma W.
      Rizma W.
      Washington, DC, United States
      270
      1328
      6598
      18 Mar 2019

      A great way to see all of the highlights of London at one time, without the crowds. There is (very spirited!) commentary on the different landmarks, and the narrator/guide is absolutely hilarious!

      While you enjoy your ride, there is a concession stand on board that serves beer, wine, cocktails, sandwiches and assorted snacks.

      There is both indoor and outdoor seating available. Be sure to wear layers, because they have the heat set on "Hades" inside. Fortunately, the windows have minimal glare, so it's easy to take really good pictures while seated comfortably (and warmly) inside.

      The boat goes back and forth between Greenwich and London Eye Pier. The entire cruise takes about 2 hours, and passengers are welcome to disembark and reboard at any point along the boat's route.

      Helpful 3
      Thanks 0
      Love this 1
      Oh no 0
    • Photo of Paul P.
      Paul P.
      Reno, United States
      56
      698
      3544
      26 Sept 2018

      Don't take the City Delta, as the toilet is not working. A subtle fact not shared with the world.

      I would rate this higher but I find it appalling that the toilet is out of service. At least for the 2 days that I am aware.

      Otherwise this is a good view of the city and generally good information. Hopefully management fixes the toilet.

      Helpful 2
      Thanks 0
      Love this 0
      Oh no 0

    9 other reviews that are not currently recommended

    Collections Including City Cruises

    People Also Viewed