Review Highlights
“We hopped on at Westminster Pier and it makes stops at Waterloo Pier, Tower Pier and Greenwich Pier.” in 19 reviews
“The hop-on/off option was great since we didn't leave the Greenwich Pier and had to go back to Tower Bridge.” in 18 reviews
“One of the boat captains gave us an entertaining guide to London whilst we traveled down the River Thames.” in 10 reviews
Location & Hours
Amenities and More
Recommended Reviews
Overall rating
118 reviews
5 stars
4 stars
3 stars
2 stars
1 star
- 46014328 Dec 2022
We were greeted with a glass of sparkling wine which was nice. The bread and butter was good, as was the salmon pate appetizer. The main plate was mediocre at best with very dry turkey and bland gravy. The quantity was generous with baked root vegetables, fried potatoes, sausage wrapped in bacon and dry stuffing balls. There was a side of cranberry relish.
Helpful 0Thanks 0Love this 0Oh no 0 - Julius G.Arcadia, United States0563117 Apr 2023
Go for the Tower Bridge at night. The food is so-so.
Parma ham wrapped chicken breast was over cooked, the fresh vegetables were blanched right.
The potatoes were a little under cooked. We had an entertainer who sang karaoke songs and we ended up dancing at the front of the boat.
Go up top deck for breathtaking views of the Millennium Bridge, the Tower Bridge, and the river views of Paris at night.Helpful 0Thanks 0Love this 0Oh no 0 - Jennifer D.Swampscott, United States183427 Jun 2023
We were on this as part of a package deal with Big Bus; we later used again to get to Greenwich. So two separate tours...both excellent. Live guides provide commentary that is witty, relatable, and informative. There are snacks and bathrooms. What more could we need? It's warm inside on hot days; outside is lovely. We thoroughly enjoyed, and the teen in our group was much more engaged with the live commentary (laughing along, swiveling his head in all directions to see what was being pointed out to us) than he was with any recorded devices we experienced in so many aspects of our London trip.
Helpful 0Thanks 0Love this 0Oh no 0 - 16 Aug 2022
Really neat boat tour that goes along the Thames and visits nearly every major sight along both sides of the river. We took the tour until it dropped us off at the Tower of London. We went to see that place, took a picture in front of the Tower Bridge, then took the boat back to Westminster Pier. It was a cool experience except for the dreary, chilly December weather.
Helpful 0Thanks 0Love this 0Oh no 0 - Paul A.San Francisco, United States0322919 Sept 2023
We did the Afternoon Tea on the Thames with City Cruises London. On the positive side the tour was on time and seating was organized. The food was well prepared. The crumpets and deserts were the highlights. Unfortunately the staff was highly unorganized. Two tables including ours were not provided any tea! We had to track down the staff as we realized everyone around us was well into their meals. We had a reservation for four and when the staff realized their mistake they proceeded to bring us only two orders of tea. Very frustrating and disappointing. I would look into another tour company for your afternoon tea cruises.
Helpful 0Thanks 0Love this 0Oh no 0 - 3 Jun 2019
A City Cruise was one of the things included on our London pass and it was a great way to see the city on a sunny afternoon.
This boat company stops at Westminster, Tower Bridge and Greenwich. You can get on/off wherever and whenever you like with a day pass. We took the boat all the way down to Greenwich (takes an hour or so) - along the way you'll see Canary Wharf, a bunch of repurposed warehouses and perhaps some celebrity homes.
We hopped out at Greenwich and spent a few hours exploring - there's the Cutty Sark, a nice market and the Royal Naval College & Observatory, plus the cute town center itself. If you do this make sure you arrive in plenty of time to get the boat back as they do get crowded and definitely know when the last boat leaves.
On board, each boat varies in terms of seating (some have an upper deck, etc). All have a bar (yay!) and toilets. Staff were generally very nice too!Helpful 9Thanks 0Love this 5Oh no 0 - 4411202164119 May 2019
City Cruises is one of the many boating companies operating on the James river which visits various places, from the London Tower all the way to Greenwich. Decided to come here with the London Pass and it was a phenomenal experience.
The boat itself is double deckers. The top floor had open viewing so it can get a bit chilly at times because of the wind. The bottom floor, depending on the boat you were on, was fairly new and had an abundant of seating. There is a tour guide who will talk about all the major attractions in English on the ride. The information itself is actually pretty good and entertaining and helps you really understand the life next to the James river. They also introduce a variety of stuff from celebrity houses to house prices to famous landmarks.
Amazing transportation with an amazing tour guide equals to an amazing experience. Highly recommend! Also the views don't hurt either.Helpful 6Thanks 0Love this 5Oh no 0 - 18 Mar 2019
A great way to see all of the highlights of London at one time, without the crowds. There is (very spirited!) commentary on the different landmarks, and the narrator/guide is absolutely hilarious!
While you enjoy your ride, there is a concession stand on board that serves beer, wine, cocktails, sandwiches and assorted snacks.
There is both indoor and outdoor seating available. Be sure to wear layers, because they have the heat set on "Hades" inside. Fortunately, the windows have minimal glare, so it's easy to take really good pictures while seated comfortably (and warmly) inside.
The boat goes back and forth between Greenwich and London Eye Pier. The entire cruise takes about 2 hours, and passengers are welcome to disembark and reboard at any point along the boat's route.Helpful 3Thanks 0Love this 1Oh no 0 - 26 Sept 2018
Don't take the City Delta, as the toilet is not working. A subtle fact not shared with the world.
I would rate this higher but I find it appalling that the toilet is out of service. At least for the 2 days that I am aware.
Otherwise this is a good view of the city and generally good information. Hopefully management fixes the toilet.Helpful 2Thanks 0Love this 0Oh no 0